Privacy Policy

Facilitated Management Limited
Company No. 15926666
Registered Office: Units 14 & 15, Castleton Close, Castleton Mill, Leeds, West Yorkshire, England, LS12 2DS

Last updated: January 2026

1. Introduction

Facilitated Management Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to visitors to our website, clients, suppliers, contractors, and other business contacts.

2. Data Controller

Facilitated Management Limited is the data controller for the personal data we process.

If you have any questions about this policy or how we handle your data, please contact:

Email: info@facilitatedmanagement.com

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact details (name, job title, company name, email address, telephone number)

  • Business correspondence and communications

  • Billing and payment information

  • Website usage data (IP address, browser type, pages visited)

  • Compliance-related information where required for facilities management services

We do not intentionally collect special category data unless required by law or necessary to deliver contracted services.

4. How We Use Your Data

We use personal data to:

  • Provide and manage our services

  • Respond to enquiries and requests

  • Manage client and supplier relationships

  • Issue quotations, invoices, and collect payments

  • Comply with legal and regulatory obligations

  • Improve our website and services

5. Lawful Bases for Processing

We process personal data under the following lawful bases:

  • Performance of a contract or steps prior to entering a contract

  • Compliance with a legal obligation

  • Legitimate business interests

  • Consent (where required)

6. Data Sharing

We may share personal data with:

  • Employees, contractors, and professional advisers

  • Third-party service providers supporting our operations (e.g. IT, accounting)

  • Regulatory authorities where required by law

All third parties are required to process data securely and in accordance with applicable data protection laws.

7. International Transfers

We do not routinely transfer personal data outside the UK. Where international transfers occur, appropriate safeguards will be in place.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Cookies

Our website uses cookies. For further information, please see our Cookies Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

This Privacy Policy should be read alongside our Terms of Business and Cookies Policy